ESPN BET (powered by PENN Entertainment and integrated with Hollywood Casino in some states) is an online sportsbook and casino platform available in select U.S. states. There is no self-service “delete account” button in the app or website. To permanently close or cancel your ESPN BET account, you must contact 24/7 Customer Support.

Self-exclusion is available directly (often via an in-app or dedicated link) for stronger responsible gambling protection.Important Note on Brand Changes (as of late 2025/2026): ESPN BET underwent significant changes, including the end of its partnership with PENN Entertainment and rebranding efforts toward theScore Bet in some contexts. However, existing ESPN BET / Hollywood Casino accounts follow the closure processes outlined in their help resources.

If your account has been migrated or affected by these transitions, confirm the current status with support.

Important Considerations Before Closing Your ESPN BET Account

Withdraw your funds first: Ensure your account balance is $0. Process any pending withdrawals, settle open bets, and complete any required verifications. Small balances (under $1) may be forfeited in some self-exclusion scenarios unless you contact support promptly.
Temporary vs. permanent options:
- Standard account closure: Permanent action handled by support. Reopening may be possible later if you request it, but the operator can refuse (especially after self-exclusion).
- Self-Exclusion: A binding responsible gaming tool offering 1-year, 5-year, 10-year (or lifetime in some states) breaks. This prevents betting across ESPN BET and Hollywood Casino platforms in any jurisdiction. Open bets are typically cancelled, and funds returned where applicable.
State regulations matter: Options and durations vary slightly by state (e.g., Pennsylvania, New Jersey, Michigan). Self-exclusion is often enforced more broadly.
Consequences: Closing is considered permanent. You may lose access to loyalty points, bonuses, or promotions. Attempting to create a new account during exclusion or after closure can violate terms.
If you have a gambling problem: Use self-exclusion and contact 1-800-GAMBLER (or state-specific helplines) immediately. ESPN BET provides limits, cool-down periods, and self-exclusion tools.

Step-by-Step Guide to Close or Cancel Your ESPN BET Account

Log in to your ESPN BET account (app or website) and withdraw any remaining balance. Resolve open bets or promotions.
Contact Customer Support (the only official method for standard closure):
- Use the Contact Us option in the app or help center (24/7 availability).
- Clearly state: “I request permanent closure of my ESPN BET account.”
- Provide your username/account ID, registered email, full name, and any other verification details requested.
For Self-Exclusion (recommended for gambling concerns):
- Access the Self-Exclusion tool directly via the link in the app (often under Responsible Gaming) or through https://espnbet.app.link/self-exclusion (when logged in).
- Provide: the exclusion period (1 year, 5 years, or 10 years/lifetime depending on state), your full Social Security Number (SSN), and acknowledge the waiver/release.
- Submit the request. Once accepted, you will be blocked from placing bets, and the account will be restricted accordingly.
Wait for confirmation: Support will process the request. You should receive a confirmation (via email or in-app). Closure is typically handled promptly, but allow time for any final withdrawals or verifications.
Follow up if needed: Save all confirmation records. If funds remain in a closed/excluded account, contact support to recover them.

Note: The separate ESPN (media/streaming) account has its own deletion process via the ESPN profile settings — this does not affect your ESPN BET gambling account.

How to Contact ESPN BET Customer Support

Live Chat / In-App Support: Available 24/7 through the help center or app (fastest for most users).
Email: support@espnbet.com — Include full account details and your closure request.
Phone: Check the current number in the app/help center (general ESPN support is 1-888-549-ESPN / 1-888-549-3776, available 9 a.m.–1 a.m. ET, but use the dedicated ESPN BET channel for gambling accounts).

Be clear, polite, and prepared with verification information. Mention if the request is related to responsible gambling for proper handling.

Self-Exclusion vs. Standard Account Closure

Standard Closure: Handled via support. Suitable for personal reasons; re-opening may be requested later (subject to approval).
Self-Exclusion: Stronger and more formal. It blocks access across PENN Entertainment platforms (“exclude one, exclude all” policy). During the period, you cannot wager, and marketing is stopped. Reversing early is generally not possible.

For statewide or additional protection, contact your state gaming regulator (e.g., Pennsylvania Gaming Control Board at responsibleplay.pa.gov).

Additional Tips

Always withdraw funds and settle bets before requesting closure.
Document communications and save emails for your records.
Explore other responsible gaming tools first (deposit limits, time limits, cool-downs) if full closure isn’t immediately necessary.
Avoid attempting to log in or create new accounts after closure or during self-exclusion.
For the most current instructions, visit the ESPN BET Help Center (espnbet.zendesk.com) or log into your account, as policies and interfaces can update due to brand changes.

This information is based on ESPN BET’s official help articles and responsible gaming resources as of 2026. Due to the platform’s transitions (including rebranding to theScore Bet elements), always verify directly on the ESPN BET site/app or contact support for your specific account status and the latest process.If you are struggling with gambling, prioritize self-exclusion or professional help (1-800-GAMBLER) rather than relying solely on account closure. ESPN BET’s responsible gaming features are intended to promote safer play.