How to delete or Cancel Draftkings Sportsbook Account

DraftKings is one of the largest online sportsbooks, daily fantasy, and casino platforms in the U.S., operating in many states including New Jersey, Pennsylvania, Michigan, and others. DraftKings offers a convenient self-service option to close your account directly through the app or website. There is no single “delete” button for full data erasure in all cases, but you can permanently close the account. A separate self-exclusion tool exists for responsible gambling purposes.

Important Considerations Before Closing Your DraftKings Account

Withdraw your funds first: You generally cannot close the account with a positive balance. Process any pending withdrawals, settle open bets, and ensure your balance is $0. Complete any required identity verification.
Temporary vs. permanent options:
- Close Account (standard closure): This ends your access. DraftKings allows you to request reactivation later in many cases.
- Cool-Off / Time Out: Short-term breaks (hours to weeks).
- Self-Exclusion: A stronger responsible gaming tool with fixed periods (e.g., 3 months for fantasy in some cases, up to 1 year or longer). During self-exclusion, you cannot log in, deposit, or wager, and withdrawals may require support assistance. Self-exclusion often applies across DraftKings products (sportsbook, casino, fantasy).
State regulations matter: Rules vary by state gaming commission. Self-exclusion in one state may not automatically block others, but DraftKings often links accounts. Reopening a closed or excluded account may involve support approval and cooling-off periods.
Consequences: Closing may forfeit loyalty points, pending promotions, or bonuses. Creating a new account after permanent closure or during self-exclusion can violate terms and lead to restrictions.
If you have a gambling problem: Choose self-exclusion (via the Responsible Gaming Center) and contact 1-800-GAMBLER or your state helpline. DraftKings provides limits, cool-offs, and self-exclusion to support players.

Step-by-Step Guide to Close or Delete Your DraftKings Account (Self-Service – Recommended)

On the DraftKings App (Sportsbook & Casino)

Log in to your DraftKings account.
Tap your profile photo in the top right corner.
Tap Sportsbook Settings (or go to Account/Settings depending on the product).
Select Close Account.
Fill out the closure form (select a reason if prompted – optional).
Re-enter your password to confirm.
Click/Tap Yes, Close My Account or the final confirmation.

On the Website (Desktop or Mobile Browser)

Log in at draftkings.com (or your state-specific portal).
Click your profile photo (top right).
Select Account Information (or Settings / Login & Security on some views).
Scroll down and click Close Account.
Complete the form, re-enter your password, and confirm “Yes, Close My Account.”

You can also go directly to the Close Account page: myaccount.draftkings.com/accountdeletion (when logged in). The process is quick, and you should receive a confirmation email. Closure is typically processed within a short time (often immediate for login access, with full processing shortly after).

Alternative: Contact Customer Support If the self-service option is unavailable or you prefer assistance:

Use the Live Chat or chatbot on the Help Center (24/7 support available). Log in first for faster service.
Email: support@draftkings.com (include your username, registered email, full name, and a clear request to close the account).
No direct public phone number for general support; use the in-app/website chatbot (callback option available in some states).

Support will verify your identity and process the request. For privacy-related deletion (beyond closure), you can also submit requests via the Privacy Center or email privacy@draftkings.com.

Self-Exclusion vs. Standard Account Closure

Standard Close Account: Suitable for personal reasons. May allow future reactivation through support.
Self-Exclusion (Stronger Option):
- Log in → Profile/Settings → Responsible Gaming (or visit rg.draftkings.com).
- Choose Self-Exclusion and select the duration.
- This blocks login, deposits, and wagering across products. Funds remain in the account (withdrawals need monitored support help).
- After the period, access typically resumes automatically (unless you request permanent measures).
For broader protection, contact your state gaming regulator (e.g., responsibleplay.pa.gov in Pennsylvania) for statewide self-exclusion.

Additional Tips

Always withdraw funds and resolve open bets before closing.
Save confirmation emails and document the process.
Check the Responsible Gaming Center (rg.draftkings.com) for limits, cool-off, or self-exclusion as alternatives.
Avoid attempting to create a new account during any exclusion period.
For the most up-to-date steps, log into your account and visit the official Help Center at support.draftkings.com, as the interface or policies may update slightly.

This information is based on DraftKings’ official support articles and responsible gaming resources as of 2026. Processes can vary slightly by state or product (Sportsbook vs. Casino vs. Fantasy). Always verify directly in your DraftKings app or website for the current method.If you are struggling with gambling, prioritize self-exclusion or professional help (1-800-GAMBLER) rather than relying only on account closure. DraftKings’ responsible gaming tools are designed to promote safer play.