How to Close a DraftKings Account: Sportsbook, DFS, and Predictions

DraftKings has grown well beyond its daily fantasy sports roots. Today, the company operates three distinct product lines: the DraftKings Sportsbook (sports betting and casino), DraftKings Daily Fantasy Sports (DFS), and the newer DraftKings Predictions platform, a CFTC-regulated prediction markets exchange. Depending on which products you use, closing your relationship with DraftKings can mean one process or two. Here’s what to know before you start, and what to expect along the way.

Before You Close Anything: Three Things to Handle First

Regardless of which account you’re closing, do these three things first:

1. Withdraw your full balance. Once closure is initiated, your funds are typically locked, and DraftKings does not allow withdrawals from a closing or closed account. There isn’t a grace period to “remember” leftover cash later.
2. Settle or cancel open bets, contests, and positions. Active sports bets, live DFS contests, and open Predictions contracts should be allowed to resolve, or canceled where possible, before you close. Closing with unresolved activity can mean forfeiting potential winnings.
3. Cancel recurring deposits manually if you used a third-party payment method, such as a linked debit card autopay or a wallet service. DraftKings says it will stop charging once your account is closed, but if you funded through an external app with its own recurring authorization, check that separately.

Closing Your DraftKings Sportsbook and DFS Account

Sportsbook and DFS share a single, unified DraftKings login. Closing this account closes access to both sports betting and fantasy contests at once (and casino, where applicable), since they all sit under the same profile.

On desktop:

1. Log in to your account at draftkings.com.
2. Click your profile icon in the top right corner.
3. Go to Account Information, then Login & Security.
4. Select Close Account.
5. Complete the closure form, indicating your reason for leaving.
6. Re-enter your password and confirm by selecting Yes, Close My Account.

On mobile web or the app:

1. Log in and tap the Home icon.
2. Tap your profile photo, then Login & Security.
3. Select Close Account, fill out the short form, re-enter your password, and confirm.

A few important details based on DraftKings’ current process:

• There’s no fixed timeline, but closure typically processes within three to five days, and some sources cite a 72-hour window for full deletion of data.
• The first closure is usually “soft.” Your account goes into a temporarily closed state rather than being permanently deleted right away. This protects you in case you change your mind, and it can be reopened by contacting customer support or, in some cases, by selecting a “Reactivate” option when logging back in.
• To make the closure permanent, you generally need to contact DraftKings customer support directly after the initial closure and explicitly request permanent deletion. This step is described as irreversible.
• If you’re closing the account due to a gambling concern rather than simple preference, DraftKings’ responsible gaming tools, deposit limits, time-outs, and self-exclusion, are a more targeted option than full closure, and customer support can walk you through them.

Closing a DraftKings Predictions Account

DraftKings Predictions is a meaningfully different product from a regulatory standpoint. It launched in December 2025 as a standalone prediction markets app, operated by a DraftKings subsidiary that is registered with the Commodity Futures Trading Commission (CFTC) as an Introducing Broker and is a member of the National Futures Association. While you can log in to Predictions using your existing DraftKings credentials, the account itself, and the funds inside it, are held separately from your Sportsbook/DFS wallet.

Because Predictions involves federally regulated event contracts rather than wagers, closing it works more like closing a brokerage account than a betting account:

1. Close out open positions first. DraftKings Predictions’ terms note that a suspended or closed account loses the ability to liquidate or reduce existing positions, so make sure any contracts you hold are settled or sold before requesting closure.
2. Withdraw your cash balance. Keep in mind that any promotional “Prediction Dollars” are non-withdrawable; only your real cash balance and the proceeds from settled contracts can be cashed out.
3. Contact DraftKings Predictions support directly, through the in-app chatbot, a support ticket, or a requested callback, since the standalone nature of the product means account closure isn’t necessarily handled through the same self-service flow as the Sportsbook. The DraftKings Help Center includes a dedicated Predictions section covering deposits, settlement, and account verification, and is the most reliable place to confirm the exact in-app steps, since these can change as the product matures.

A Quick Note on Accuracy

DraftKings periodically updates its account settings menus, support workflows, and terms of service, particularly for Predictions, which is a newly launched product still expanding its features and state availability. If the steps above don’t match what you see in your app, the DraftKings Help Center (help.draftkings.com) or live chat support is the most current source, and is worth checking before you begin, especially for the Predictions platform.

Bottom Line

If you only use DraftKings for sports betting or fantasy sports, one closure request through Account Settings handles both. If you’ve also signed up for DraftKings Predictions, treat it as a second, separate closure: settle your positions, withdraw your cash, and contact Predictions support directly. In both cases, the golden rule is the same, withdraw your money and resolve open activity first, because once closure begins, your access disappears with it.