MGM Sportsbook

How to Delete or Cancel a BetMGM Account

It is impossible to “delete” a BetMGM sports betting account. You can deactivate / close the account but it will not technically be deleted. The reason for this is the welcome bonus. BetMGM will keep your information on file to prevent a customer from closing an account and then reopening a new account and receiving another welcome bonus.

For New Jersey BetMGM Accounts

Go to Service Closure, select the product(s) you wish to close or choose CLOSE ALL to deactivate your account. Even if all services are closed, you will be able log into your account to make a withdrawal, should you have any balance. You can also contact our Customer Service Team and request an account closure.

For Michigan Bet MGM Accounts

You may close your account at any time by simply contacting our Customer Service Team at and requesting an account closure.

How to Close or Cancel a BetMGM Sports Betting Account using the App.

  • Log in to your betting account and withdraw any balance that you may have that is above $1. You must cash out your real money balance as part of canceling the account.
  • If you have any futures bets or tournament plays that have not yet been graded, you will need to cancel these bets. Contact the help line for this.
  • Click your profile icon located in the upper right corner of the app.
  • Go to account settings.
  • Click on the service closure option.
  • Choose the BetMGM sports betting button.
  • Fill out the form with all of the required details
  • Then confirm the action.

The same process can be used to close your account on the website.

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