How to Delete or Cancel a BetMGM Account
It is impossible to “delete” a BetMGM sports betting account. You can deactivate / close the account but it will not technically be deleted. The reason for this is the welcome bonus. BetMGM will keep your information on file to prevent a customer from closing an account and then reopening a new account and receiving another welcome bonus.
For New Jersey BetMGM Accounts
Go to Service Closure, select the product(s) you wish to close or choose CLOSE ALL to deactivate your account. Even if all services are closed, you will be able log into your account to make a withdrawal, should you have any balance. You can also contact our Customer Service Team and request an account closure.
For Michigan Bet MGM Accounts
You may close your account at any time by simply contacting our Customer Service Team at firstname.lastname@example.org and requesting an account closure.