Draftkings
4.1 Rating
Best Overall Sportsbook
- Betting Menu
- Bonus
- Customer service
- Live betting
- Rewards Program
- Security
Summary
Draftkings Sportsbook Ratings
Draftkings recently downgraded. The reason is the sports betting menu. While the menu looks to be top of the line it really isn’t. The odds offered on the app are not often available at a retail location or on the kiosk. The lines are for the most part deceptive advertising and Draftkings should have been held accountable for this but unfortunately the gaming commissions want the tax money and have let DK get away with this.
I have been in a casino to make a bet and the lines offered on NHL games on the app were extensive. However, at the kiosk and at the betting window none of the lines other than the basic game & first period lines were available.
Not available in person but available on the app: 3 way regulation lines, first scorer, last scorer, anytime scorer, 2nd period lines, 3rd period lines, OT lines, race to 3, 4, 5, goals. correct score prop.
Other than that the betting menu is great.
Draftkings is far ahead of anything you will find in a Las Vegas sportsbook. Sadly, Nevada sportsbooks became complacent with their sports betting monopoly and never developed the full online betting menu of offshore sportsbooks. Draftkings however, has not only matched but taken the lead in offering the best sports betting menu in the US. Even if you open an account at another sportsbook, Draftkings should be your second account. The opportunity for line shopping and prop betting makes Draftkings our top choice for legal sports betting in the US.
Draftkings Sportsbook Review
DraftKings Features
Live betting
The fastest growing segment of sports betting is live betting and DraftKings has a top betting menu of events. Didn’t get your bet in before kickoff? No worries, go to the live betting menu and you can still bet the game. With live betting the odds change constantly so you might even get better odds than if you had bet before kickoff.
What helps live betting? Live streaming on the sportsbook. The feature is still in its early stages and only some locations have agreed to let the operator stream the action on the site. I would expect as more game providers realize the value of having customers glued to the game because of a bet that there will be more games available in the near future.
Early cash out
Early cash out allows users to settle bets before the match reaches its natural conclusion. It is a great way to guarantee winnings or limit losses. The early cash out is based on your odds of winning the bet based on the current score and will change as the score changes.
Casino
Want to play a few casino games? Draftkings casino can be a fun distraction but it is only available for players in states with legal online casino. The site has hundreds of popular slot games, along with live dealer options.
Daily Fantasy
This is what made Draftkings the company it is. Customers can take their pick from many contests across a variety of standard sports and esports. The number of entries and amount of each contest varies widely so there is something for everyone.
Draftkings Sportsbook Locations
DraftKings Sports Available
Each state can limit what sports can be bet on so the menu can change. Some states do not allow betting on college games played by teams in the state. Some may ban pro teams in their state. Below is a general betting menu of available sports for all states served Draftkings.
· Baseball · Basketball · Boxing · Football · Golf | · Hockey · MMA · NASCAR · Soccer · Tennis |
DraftKings Bet Options
Big matches come with plenty of betting options across different categories. The bookmaker is really aiming to have something for everyone.
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DraftKings Mobile App
The DraftKings sports betting app is one of the top apps available and it should be no surprise with the experience they have developing their daily fantasy sports app. It is available on both Android and iOS platforms and users can get a link to download it from the site. The app uses geolocation to make sure that you are betting from within your state’s borders. The site uses state-of-the-art 256-bit encryption for the best online security.
Getting started with DraftKings Sportsbook
Make sure you are located in a state that allows legal sports betting and Draftkings has a license to operate in the state. Draftkings will check your location upon launch, when adding funds, and anytime you leave the app for a few minutes. If Draftkings thinks you are not in a legal jurisdiction you will receive the following pop up:
Funding Your Account
Minimum initial deposit for DraftKings is only $5. Below are the most common deposit and withdrawal options available. Options may vary from state to state. Once you have made a deposit and started wagers. When you win the winnings will be automatically added to your account.
Deposits can be made through:
- Visa
- Mastercard
- Discover
- American Express
- Wire Transfer
- Paypal
- Cash
Withdrawals can be made by:
- Paypal
- Check
- Cash
- ACH
- e-Check
Making a Legal Sports Bet
Making bets is easy with the app or on your computer. The app screen has useful easy to read links at the top for you to choose the sports you want to wager on. Choose NFL or MLB and a list of games available is presented. Spreads, totals and money lines are readily available. When you find the bet you want to make and press the side. The area will be highlighted, and the next option will be to select a betting amount. Once you have done this a “confirm bet” overlay will need to be pressed for the bet to take place. You also have the option to add bets for a parlay.
MLB live betting options include; run line, hits, totals, extra innings, next inning scoring and more. One frustrating thing is making a bet and waiting for the bet to process. Sometimes the bet will be declined because the odds have been taken down while the bet was processing. If you are going to make live bets then you will need to be fast because odds change constantly.
Draftkings also has a “cash out” option that allows you to cash a bet before the event is over. If you decide in the 5th inning of a game that you do not want to wait for the game to be over before cashing out then you can select the “cash out” option if it is highlighted. The amount that is paid out is based on the likelihood of the bet winning. The amount changes constantly depending on the game situation so if you see an amount you like do not hesitate to take advantage of it.
Pic is from the desktop version which is recommended when making parlay bets.
Free Bets and Promotions
What is an Odds Boost?
An Odds Boost happens when Drafkings has offered enhanced odds on an outcome. The outcome will appear with the normal odds until it has been added to the bet slip. Boosted odds mean your winnings become greater for the same outcome.
What is a ‘Profit Boost’ token?
A Profit Boost ‘token’ allows you to apply a boost to the potential profit being received on a specified outcome. For example, if you bet $10 Toronto Maple Leafs at +110 on the Money Line, you can apply a 25% Profit Boost token to that wager to move from a $21.00 return to a $23.85 return.
Account Management
How do I disable my push notifications?
You can manually adjust your push notifications for your DraftKings app by going to the ‘Home’ page and clicking on your username. Once here, you should view a tab that says ‘Push Notifications’.
If you wish to stop notifications coming directly to your cell phone, you will need to go to your phone ‘Settings’ and look for ‘Apps’ or ‘Application Manager’. From here you’ll see a list of your apps, locate the DraftKings app, and after clicking that you should see a tab to disable push notifications.
What is strong authentication and how do I enable it?
Strong authentication is an additional layer of security for your account. When enabled, you will automatically receive a security pin to your mobile phone each time you attempt to log in. Until you receive and enter this pin, you will be unable to log in.
Enabling strong authentication is simple. Log in to your account and navigate to Account Settings. Under the preferences section, you will see the ability to turn on strong authentication. Please have your mobile phone within reach as you will be asked immediately to input a pin.
Geolocation – Problems & Solutions
- 1) The website can’t detect that I already installed the plugin. How can I confirm if I have successfully installed the geolocation plugin?
If you believe you have correctly installed the geolocation browser plugin and would like to confirm: PC: Open Control Panel > Programs > Programs and Features.
The Player Location Check plugin should be listed there. Mac: Open system preferences > look for Player Location Check icon in the bottom row of System Preferences window (below Date & Time, Time Machine, etc.).
If it is installed, it will appear here. If the website still cannot detect the plugin, consider uninstalling and reinstalling the Player Location Check plugin.
- 2) How do I uninstall the geolocation plugin?
If you would like to uninstall the Player Location Check plugin:
- PC: Open Control Panel > Programs > Uninstall > and select/remove the program from the list. Help video https://youtu.be/HO6Vu6ibgXM
- Mac: Open system preferences > look for Player Location Check icon in the bottom row of System Preferences window (below Date & Time, Time Machine, etc.) > Right-click on the Player Location Check icon and Remove “Player Location Check” Preference Pane.
- 3) How do I restart the plugin, if it’s hanging or stuck waiting for geolocation, without restarting my computer?
On a Mac go to the Apple menu > System Preferences > Player Location Check. Click the lock button in the bottom right and enter your password. Click restart. On a PC, restart the Player Location Check through the Task Manager (control+alt+delete, and then find the Player Location Check within the list of running processes).
- 4) How do I enable my Wi-Fi?
Windows Users: Open Control Panel, Click on ‘Network and Internet’ or ‘Network Connections’, Click ‘View Network Status and Tasks’ or select the icon of the Wi-Fi adapter you want to enable. Click ‘Connect or Disconnect’ or click ‘Enable’.
Mac OS Users: Click the AirPort icon in your Menu bar and select ‘Turn AirPort On’.
- 5) What happens if I leave allowed jurisdiction in the middle of a game session?
If you leave allowed jurisdiction during your session, you will no longer be eligible to continue playing and your session will be terminated. You will be permitted to play again once you return to a permitted jurisdiction and we are able to verify your location.
- 6) Why do I have to download the Geocomply plugin?
Due to state law, DraftKings must ensure that you are physically located where Online Sports Betting is legal. Those regulations require the Geocomply plugin to be used in order to pinpoint your location using your wireless Internet connection. Please note that the Geocomply plugin is browser specific, but you only need to install it once to avoid any interruptions going forward.
- 7) When do I need to install the GeoComply plugin?
You will be directed to the location detection plugin installation page once you have completed the registration process. Depending on whether you are using a Windows or Mac operating system, you will need to select the install button in order to download the plugin. Once you download that plugin, you should be able to play without any interruptions.
- 8) How do I turn on location services?
Go to Settings > Privacy > Location Services. Make sure that Location services are on. Scroll down to find the DraftKings Sportsbook App. Tap the app and select an option: Never: Prevents access to Location Services information.
While Using the App: Allows access to Location Services only when the DraftKings Sportsbook or one of its features is visible on the screen. If the app is set to While Using the App, you might see your status bar turn blue with a message that an app is actively using your location.
Always: Allows access to your location even when the DraftKings Sportsbook is in the background.
- 9) I am being incorrectly located outside of my state (PC/Mac).
If you believe that you are within state borders and you are being restricted from playing for real money on a desktop or laptop computer, there may be an issue with locating you via Wi-Fi. Check to make sure that you have your computer’s Wi-Fi signal/capability turned on. If your computer is not equipped with Wi-Fi, it likely you will not be able to access real money games.
- 10) Does the Supreme Court ruling mean that I can play Daily Fantasy Sports in a jurisdiction that previously did not allow for sports gambling?
- 11) Why can’t I place a bet in a state that allows Daily Fantasy Sports?
Daily Fantasy Sports and Sportsbook are two unique products. Betting on DraftKings Sportsbook is currently only available regulated states. For more information about where betting on DraftKings Sportsbook is available, contact our Customer Support at sportsbook@draftkings.com
- 12) What happens if I leave a state that permits sports gambling after I have placed a bet that has not yet resulted?
As long as you placed a bet in a state that allows sports wagering, your bet will result as normal. You can follow your bet by logging into your account and by clicking on the ‘My Bets’ tab.
- 13) Can I access my DraftKings Sportsbook account in a jurisdiction that does not permit sports gambling?
Yes, absolutely! You can make a deposit or withdraw your funds from your account even if you are physically located in a banned state. You can also view placed bets and promotions in a banned state. You just cannot place bets for real money while physically located in a state that does not allow sports gambling.
- 14) Can I sign up for the DraftKings Sportsbook even if I’m not a resident of state that allows sports gambling?
Yes, absolutely! You are more than welcome to sign up to play on the DraftKings Sportsbook from a state that does not permit sports wagering, but you won’t be able to place a real money bet unless physically located in a state that permits sports wagering, regardless of your residency.
- 15) How do I download the DraftKings Sportsbook app?
To download our app, please follow the link below.
https://sportsbook.draftkings.com/sportsbook-app
Due to location services requirements, the DraftKings Sportsbook is not available via web on a Mobile Device. To play on a Mobile Device, you must download the DraftKings Sportsbook App.
Note for those on Android:
Google Play doesn’t allow real money gambling apps so we let you download them directly from our website.
To install the apps you need to allow ‘Unknown sources’ on your device.
- Go to ‘Settings’
- Choose ‘Security’ (or ‘Apps’ for some devices)
- Tick the ‘Unknown sources’ box
You can then download our apps.
Once you’ve downloaded the apps you want you can disallow ‘Unknown sources’ in your security settings.
- 16) Why am I being restricted after installing the location plugin?
There could be 2 reasons why you might be unable to access the Sportsbook after installing the location detection plugin:
- You are not physically located in a state that permits sports gambling or you are very close to the state border. Areas close to the state border are designated as high-risk areas by state gaming regulators
- You do not have a WiFi adapter installed on your PC. A WiFi adapter must be installed and turned on at all times in order to be able to play on our site. DraftKings detects your location by locating nearby WiFi hotspots in order to determine that you are located in a legal jurisdiction. In order to enable us to do this, you need a WiFi adapter installed and switched on.
If you do not have a WiFi adapter and need further assistance, you will need to contact our Customer Support at sportsbook@draftkings.com.
- 17) What software will the Geocomply plugin block?
The Geocomply plugin will block VPN services as well as other location spoofing software in order to confirm your location per state law. DraftKings does not allow a user to enable a VPN or any other software that would circumvent your current location.
DK Customer Gambling Limits
Self Exclusion: allows you to literally ban yourself from using the app for a set period of time that you determine.
Cool Off: allows you to prevent yourself from depositing or placing any bets for a set period of time, though you will still have access to the app.
DK Sportsbook Customer Service
The sportsbook can be contacted in several ways. The contact page has a form for sending a message and the team normally responds promptly.
Customer service options
- Live chat available 24/7
- Email: sportsbook@draftkings.com
- Phone: Call back request
- Support languages: English
- Twitter: @DKSportsbook